products | small business edition
Esnatech’s new Telephony Office-LinX™ Small Business Edition (SBE) is a complete Unified Communication solution for businesses between 5 and 50 employees. Access your messages conveniently from virtually any communication device, including office telephones, cell phones, PDAs, PCs, or any web browser – regardless of the incoming message type (i.e. voice, fax, e-mail). For example, by using SBE’s built-in text-to-speech services, you’ll be able listen to e-mails, voice mails and direct fax messaging – and respond to all communications in either text or speech format. Our Small Business Edition offers all of the benefits of the regular Telephony Office-LinX platform, but is better suited to meet the needs of small business. With the SBE platform, you’ll achieve:
- Lower cost of ownership
- Increased employee productivity
- Improved customer satisfaction
In addition, SME will not disrupt your current communications network. The SBE platform is easy to deploy and install – integrating seamlessly into any environment and guaranteeing telephony integration with all major IP and circuit-based PBXs. And our newest feature-rich unified communications solution not only meets the growing needs of today’s small businesses, it also has the flexibility to adapt to your future growth through platform upgrades. Reasonably priced, the SBE platform offers tremendous value – and will become invaluable to your business by greatly enhancing your capability to be more responsive and attentive to customers.
Small Business edition | features
| auto attendant | |
|---|---|
| 1 Auto Attendant (upgrade to 99) | Caller ID/DNIS Routing |
| 1 Language (upgrade to multilingual) | External Transfers* |
| Attendant Scheduling | PIN Number Routing* |
| Voice Scripts/Menus (unlimited) | Sub Menus (unlimited) |
| Key Mapping | Multiple Company Greetings |
| Free Digit Dialing | |
| voice messaging | |
| TUI Emulation | Retrieve Deleted Messages |
| User Tutorial | Distribution Lists |
| Customer Caller Options | Message Control Keys |
| Urgent/Privated/Certified Message Stamp | Multilingual Mailboxes |
| Call Screening* | Express Messaging |
| Call Paging* | Message Notification [beeper, phone, pager, sms, email] |
| Multiple Phone Profiles | Web User Interface [desktop] |
| basic unified messaging | |
| Text-to-Speech | IMAP Pointers |
| SMTP Forwarding | Email Reader (RealSpeak with 2 ports of TTS) |
| cti features | |
| Desktop License (25 bundled) | Screen Pops |
| PIM Integration | Presence Management |
| Database Lookups | Answer Incoming Calls whether internal, external or using a mobile phone |
| Put Caller on Hold for a pre-determined length of time | Corporate Instant Messaging |
| PIM Dialing | Send Caller to Voice Mail |
| Record Conversations | User Settings |
| Find Me | Transfer Incoming Call to any internal, external extension |
| Recall Caller out of voice mail as they are leaving a message | |
| advance unified messaging | |
| Universal Inbox [IMAPTSE Gateway included] | Phone Access to Email |
| Wireless Notification of Messages | Web Access to Messages |
| Message Waiting Light | |
| automated speech recognition | |
| Base Configuration [Nuance 8.0 with 2 ports of ASR, 250 names] | Speech Enabled Dialing |
| Speech Enabled Auto Attendant | Speech Enabled Directory |
| *PBX Dependant | |