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Pms Integration
Telephony Office-LinX™ Hospitality module delivers a unique voice mail service to hotel guests. Seamless integration, decreased labor costs, staff efficiency help improve customer experience and overall satisfaction - the competitive edge you've been looking for.
Advanced Features
- Speech-enabled hotel directory
- Speech-enabled service directory
- Automated check in/out and room moves
- Maintain mail for checked out guests
- Automated greetings for guests
- Automates language response based on guest profile
- Secure guest directories and personalized mail
- Guest information and news
The INNtegration edition module enables Telephony Office-LinX to integrate with Hotel Packages to automatically perform hotel routines on mailboxes, such as check out and message redirection.
Hotel Packages
- Capa
- Centigram
- Choice hotel International
- Fidelio
- Landmark
- MSI
- MCORP
- Northwind's Maestro
- Ramesys
Technical Specifications
- Microsoft® Windows® XP/2003 server
- 288 ports
- Unlimited rooms and mailboxes
- Pentium 4 Processor
- 1.2GB RAM
- TCP/IP Networking
- Inband/Serial/CSTA phone integration
Features
The additional features that PMS offers to the end-user:
- When a check-in function is performed on an extension, the mailbox is automatically logged in and the tutorial is activated. The first time the user calls into his/her mailbox he/she will be greeted with a welcoming tutorial.
- When a check-out function is performed the mailbox logs itself out and automatically reroutes messages that have not been deleted to another mailbox where they can still be retrieved.
- When users pick up messages, the messages automatically play, and users can only save or delete the messages. This option can be changed so that a default action, either Save or Delete, can be automatically performed once a message is listened to.
- When users access their mailboxes, they only have options to save, delete or review messages, and listen to the time and date the message was received