Officelinx™ for ShoreTel®

Seamlessly Integrate ShoreTel Phone Systems with Google Apps

Esna Officelinx seamlessly integrates ShoreTel Telephony and Unified Communications (UC) services within Google Apps to provide organizations with native call control in Google Gmail and Google Contacts and federated phone presence in Google Talk. Officelinx UC integration platform provides users to the ability to leverage ShoreTel’s ShoreGear UC services within the convenient and familiar Google Apps interfaces.

Officelinx for ShoreTel provides:

One click-to-call from Gmail

Users can highlight any phone number and place a call from anywhere within Google, or leverage native Google call widgets to make or answer calls from Google through the ShoreTel PBX.

Federated phone and mobile phone status within Google Talk

Integrate ShoreTel phone status with Google Talk so users can see when others are on or off the phone, and location where they can be reached.

Seamless escalation

Users can easily escalate from chat (IM) to a voice or video call without leaving Google.

Detailed call logs in Gmail

Calls are automatically logged and organized inside a Gmail folder. Users are able to see who called them, the time and date of the call, and the duration of conversations.

Multiple PBX integration

Easily integrate multiple PBX environments with Google Apps at the same time. Ideal for large distributed organizations with branch offices or large campus environments.