Esna iLink for WebEx Integrates Cisco WebEx with Salesforce and Jive software
Enhances collaboration experience for sales and business professionals.
RICHMOND HILL, ON, Canada, January 28 , 2014—Esna Technologies (Esna), a leader in cloud-enabled communication and collaboration software, announced today that the company’s latest release of Esna iLink for WebEx features tight integration between Cisco’s WebEx meeting and collaboration software with Salesforce, the leading cloud-based CRM platform, and Jive Software, a business collaboration platform, in addition to integration with Google Apps.
Today’s professionals are most productive when they are able to communicate and collaborate with others from inside the applications they use every day. The ability to move between activities seamlessly, without having to close and open multiple tabs and applications, means they get more work done, faster.
Esna iLink for WebEx not only makes it easier to schedule and manage WebEx meetings, but now ensures valuable customer interactions are automatically captured in Salesforce in real-time.
The new Salesforce integration enables users to:
- Start an instant WebEx meeting from within Salesforce, scheduling with the Salesforce Calendar
- Log WebEx activities automatically within Salesforce, and link to a Case, Opportunity or Contact
“Salesforce is the leading CRM application in the market today,” said Lee Ho, Vice President of Marketing for Esna. “We think it’s a natural extension to integrate it with WebEx, the leading web conferencing solution. Esna iLink for WebEx solution is designed to help busy professionals get things done easily and quickly right from the cloud applications they use daily like Salesforce.”
Esna iLink for WebEx extends and enhances the social interactions that happen within Jive by seamlessly moving from posts and social conversations to live web meetings. Integration with Jive means users can:
- Schedule and launch WebEx meetings from inside the Jive interface
- Escalate Jive discussion threads to live WebEx collaboration on the fly
Ho notes, “By integrating Jive and WebEx, Esna is improving collaboration among peers, partners and customers and making it easier for busy professionals to get more work done, faster.”
Esna iLink for WebEx is sold as a subscription-based service for $5.00 per user, per year and can be purchased from the Chrome Web Store or at webex.esna.com. New users can also try Esna iLink for WebEx free for 30 days.
Esna is a global leader in cloud-enabled communication and collaboration solutions. Esna’s solutions allow people to communicate anytime, anywhere by integrating real-time communications inside the cloud, SaaS and social applications they use daily, like email and CRM. For over 23 years Esna has pioneered innovative solutions that connect people, process and information and enable organizations to get more work done faster. For more information, visit www.esna.com.
Esna: Laurie Myer | +1 206 849 7171 | firstname.lastname@example.org